Testimonials
Our success is best measured by the satisfaction of our clients. Read their stories to see how we've helped companies enhance their customer experience and achieve lasting results.
For nearly two decades, while in executive roles for PepsiCo, The Estee Lauder Companies and now Johnson & Johnson, I have partnered with The Center For Client Retention. During my tenure, their research has helped each Fortune 500 Company uncover information about their customers that assisted me and other senior executives to implement strategic initiatives to improve customer satisfaction and retention. Via their comprehensive services and insights, any company with focus on sustainability can benefit from their services. Without question, I highly recommend The Center For Client Retention’s services based on their past and current performance, with a special note about their professional/caring associates, their attention to detail, and their innovation!
Brendan J. Lynch
Senior Director, Customer Communications & Services, Johnson & Johnson
