Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]
- The Center For Client Retention
- Dec 2, 2021
- 1 min read
Updated: Jan 3
This week, our #CXExpert discusses the benefits of integrating technology into the customer experience. However, companies need to continue instilling the human connection through their high-tech offerings.
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The video “Ask a CX Expert: CX In The Age of Self-Serve and A.I.” offers a timely and insightful look into how customer experience is rapidly evolving. With automation, AI, and self-service tools becoming the norm, businesses must find the right balance between efficiency and personalization. It’s fascinating to see how AI not only improves operational flow but also helps deliver more tailored experiences to users. For students and professionals alike, this shift highlights the importance of adapting to new tech-driven environments. In the education sector, for instance, tools like a math assignment helper are now powered by AI to offer instant, step-by-step solutions, enhancing the learning experience. Platforms like myAssignmenthelp.com are embracing this change to provide more interactive and…