Ask a CX Expert: CX In The Age of Self-Serve and A.I. [Video]
- The Center For Client Retention
- Dec 2, 2021
- 1 min read
Updated: Jan 3
This week, our #CXExpert discusses the benefits of integrating technology into the customer experience. However, companies need to continue instilling the human connection through their high-tech offerings.
The video “Ask a CX Expert: CX In The Age of Self-Serve and A.I.” offers a timely and insightful look into how customer experience is rapidly evolving. With automation, AI, and self-service tools becoming the norm, businesses must find the right balance between efficiency and personalization. It’s fascinating to see how AI not only improves operational flow but also helps deliver more tailored experiences to users. For students and professionals alike, this shift highlights the importance of adapting to new tech-driven environments. In the education sector, for instance, tools like a math assignment helper are now powered by AI to offer instant, step-by-step solutions, enhancing the learning experience. Platforms like myAssignmenthelp.com are embracing this change to provide more interactive and…
Technology makes things easy and fast for customers, but people still want a human touch. A good balance of both is important. Just like a cv maker dublin uses smart tools but also listens to your story to help you best.
Interesting video! It's vital to balance AI in CX with genuine human interaction. It reminds me of strategizing in Pokerogue , where you need both calculated moves (like good tech implementation) and adaptability (human touch). Building a comprehensive Pokerogue Dex of customer needs helps ensure a fulfilling experience even with self-service options. Automation is good, but empathy wins.
Using technology is cool and helps people faster, but it's still important to be kind and friendly. Just like a cv writing service abu dhabi uses smart tools to make your job paper better, they also need to talk to people nicely. People like it when they feel helped by real humans too!
Insightful video! As an expert company logo designer in Dubai, I believe blending tech with a human touch is just as crucial in design as it is in CX. The right balance helps brands feel both modern and relatable