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Mini Bits de Sabiduría de Richard

Richard comparte su serie de videos de 9 partes sobre cómo hacer que la investigación de encuestas sea más valiosa.

For nearly two decades, while in executive roles for PepsiCo, The Estee Lauder Companies and now Johnson & Johnson, I have partnered with The Center For Client Retention. During my tenure, their research has helped each Fortune 500 Company uncover information about their customers that assisted me and other senior executives to implement strategic initiatives to improve customer satisfaction and retention. Via their comprehensive services and insights, any company with focus on sustainability can benefit from their services. Without question, I highly recommend The Center For Client Retention’s services based on their past and current performance, with a special note about their professional/caring associates, their attention to detail, and their innovation!

Brendan J. Lynch

Senior Director, Customer Communications & Services, Johnson & Johnson

Celebrating 35 Years of Excellence: Client and Partner Tributes

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